What are your rights when you receive defective or unsafe goods under the Consumer Protection Act
Introduction The main aim of the Consumer Protection Act No. 68 of 2008, as amended, (the “CPA”) is to protect the rights of the consumers in South Africa. Although many consumers are aware of the existence of the CPA, not many are familiar with the actual rights relating to the return of defective or more...
Is your company a supplier of goods or services?
Is your company a supplier of goods or services? If so, there are many legal and important commercial aspects to consider when you embark on the process of becoming either the original manufacturer of goods, a link in the supply chain, or the final provider of goods or services to consumers. The Consumer Protection Act more...
Electronic Transactions and the “R1 Mango Sale”
On Monday 16 May 2016 South African shoppers were treated to a day of incredible savings as online clothing store Mango experienced what they have referred to as a “technical issue” as prices on their products were advertised for as little as R1.00. In the ensuing consumer furore, our consumer and electronic transactions law has more...