I bought a vehicle from a dealer and found it is defective – now what?

By |2022-03-09T16:37:27+00:00February 23rd, 2022|Consumer, Litigation, Uncategorised|

We are receiving an increasing number of queries concerning defects in motor vehicles bought from dealers and this article summarises your rights and possible next legal steps in these circumstances. If you approach the dealer and he/she refuses to act in accordance with the CPA by repairing the vehicle or refunding you (depending on what you requested), you will need to submit a complaint against the dealer at the Motor Vehicle Ombudsman (“MIOSA”) in terms of section 82(6) of the CPA.

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