We are receiving an increasing number of queries concerning defects in motor vehicles bought from dealers and this article summarises your rights and possible next legal steps in these circumstances. If you approach the dealer and he/she refuses to act in accordance with the CPA by repairing the vehicle or refunding you (depending on what you requested), you will need to submit a complaint against the dealer at the Motor Vehicle Ombudsman (“MIOSA”) in terms of section 82(6) of the CPA.
Introduction The main aim of the Consumer Protection Act No. 68 of 2008, as amended, (the “CPA”) is to protect the rights of the consumers in South Africa. Although many consumers are aware of [...]
We have all received SMSes from businesses offering their services to us. Often when these messages are unsolicited we consider them to be spam and block the number, or even complain to WASPA or perhaps [...]