How the Consumer Protection Act affects estate agents
An estate agent supplies goods and services in the ordinary course of his or her business to the sellers and purchasers of immovable property. In this role, the estate agent falls squarely within the definition of a supplier as defined by the Consumer Protection Act (“the CPA”). The CPA applies to many transactions in which more...
Does the Consumer Protection Act (“CPA”) apply when I am selling my home?
The short answer is that the CPA will only apply if the seller is acting in the course and scope of her business, such as a property developer. (The CPA specifically defines “transaction” as meaning when a person acts in the ordinary course of business.) When you are a once off seller then you will more...
Can you put a Business’ Standard Trade Terms on a Website?
I was recently asked for my opinion on whether a business a using paper service order form could save space and hassle by referring on the form to standard terms located on the business" website. It seems natural that in this day and age this should not only be possible but actually encouraged, but the more...
Consumer Protection Bill – the right to fair, just and reasonable terms and conditions
The Consumer Protection Bill (“the Bill”) is still to be finally signed off by Parliament but in its current form it will have a far reaching impact not only on the suppliers of goods and services - in terms of the protection afforded to consumers by their new found rights - but the Bill will more...